All orders are guaranteed to be shipped within 72 hours, Monday – Friday 8am – 5pm, CST.

Orders received (and in stock) before 12:00 pm CST will be processed that same day during the

business hours stated above. Any order received after 12:00 CST will be processed on the following

business day. Signature may be required upon delivery to California, Nevada & Rhode Island.

Carriers

   ● We use the following carriers to deliver our orders:

     ○ USPS

     ○ UPS

Order Tracking    ● If a tracking number is provided by the shipping carrier, we will update your order with

      the tracking information.

Shipping Time

   ● Items are shipped via USPS or UPS at the discretion of The He’Midor. If an item is in

      stock, we ensure 3-day shipment as long as the order is placed by 12:00 pm CST

      during the business hours stated above. Items shipped via USPS are estimated to

      arrive within 3-5 business days.

   ● UPS depends on location.

Shipping Rates

   ● There is a flat rate charged for the shipping of your order. Before the final checkout page

      you will be shown what the cost of shipping will be, and you will have a chance to

      cancel your order if you choose to. To qualify for our free shipping offer, you must order

      a bundle or box of cigars and ship within the continental United States.

   ● A customer who purchases tobacco products online or over the phone is required to

      pay the same tax he or she would have paid if he or she had purchased the tobacco

      products from a retailer in their state.

   ● All orders containing tobacco products sent to a California based address are subject to

      current tobacco laws and taxes, which are automatically calculated and added to your

      purchase total. Any remittance of taxes on orders shipped outside of California is the

      responsibility of the purchaser.

   ● The He’Midor does not ship products to Utah or South Dakota. Any purchases from

      these states will be canceled and refunded.